{"id":49781,"date":"2025-03-12T19:44:21","date_gmt":"2025-03-12T17:44:21","guid":{"rendered":"https:\/\/rigasveseliba.lv\/?page_id=49781"},"modified":"2026-04-16T10:53:49","modified_gmt":"2026-04-16T07:53:49","slug":"pacientu-pieredzes-aptaujas-rezultati","status":"publish","type":"page","link":"https:\/\/rigasveseliba.lv\/lv\/sazinies-noverte\/pacientu-pieredzes-aptaujas-rezultati\/","title":{"rendered":"Pacientu pieredzes aptaujas rezult\u0101ti"},"content":{"rendered":"<p><img loading=\"lazy\" decoding=\"async\" class=\"alignnone wp-image-54978 size-large\" src=\"https:\/\/rigasveseliba.lv\/wp-content\/uploads\/2026\/04\/RVC-reklama-Pacientu-pieredze-RVC-A5-B-1024x724.jpg\" alt=\"\" width=\"1024\" height=\"724\" srcset=\"https:\/\/rigasveseliba.lv\/wp-content\/uploads\/2026\/04\/RVC-reklama-Pacientu-pieredze-RVC-A5-B-1024x724.jpg 1024w, https:\/\/rigasveseliba.lv\/wp-content\/uploads\/2026\/04\/RVC-reklama-Pacientu-pieredze-RVC-A5-B-300x212.jpg 300w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/p>\n<p><span style=\"color: #000000; font-size: 16px;\">Esam apkopoju\u0161i 2025. gad\u0101 sa\u0146emt\u0101s elektroniski vai rakstveid\u0101 aizpild\u012bt\u0101s pacientu anketas p\u0113c sa\u0146emtas \u0101rsta\/speci\u0101lista konsult\u0101cijas \u2013 <\/span><\/p>\n<p><span style=\"color: #000000; font-size: 16px;\"><strong>kopskait\u0101 2428\u00a0<\/strong> (kas ir par 118% vair\u0101k k\u0101 2024. gad\u0101 \u2013 1114).<\/span><\/p>\n<p><span style=\"color: #000000; font-size: 16px;\">Un <strong>208 pacienti<\/strong> dal\u012bj\u0101s ar savu pieredzi par kompleksu pakalpojumu <strong>medic\u012bnisk\u0101s rehabilit\u0101cijas dienas stacion\u0101r\u0101.<\/strong><\/span><\/p>\n<p><span style=\"color: #000000; font-size: 16px;\">R\u012bgas vesel\u012bbas centra (t\u0101l\u0101k \u2013 RVC) pacientu pieredzes aptaujas dati tiek analiz\u0113ti apkopot\u0101 veid\u0101 un ir piln\u012bgi anon\u012bmi.<\/span><\/p>\n<p><span style=\"font-size: 16px; color: #000000;\">M\u0113s esam \u013coti pateic\u012bgi pacientiem, kuri radu\u0161i laiku un izteiku\u0161i savu viedokli!<\/span><\/p>\n<p>&nbsp;<\/p>\n<p><span style=\"font-size: 16px; color: #000000;\">Apkopojot visus sa\u0146emtos pacientu ierosin\u0101jumus RVC darb\u012bbas pilnveidei, esam identific\u0113ju\u0161i b\u016btisk\u0101kos priek\u0161likumu tematus:<\/span><\/p>\n<p><span style=\"font-size: 18px;\"><strong>1. <\/strong><\/span><span style=\"color: #000000;\"><strong>Par pacientu pieredzes un komunik\u0101cijas kvalit\u0101tes pilnveidi<\/strong><\/span><br \/>\n<span style=\"color: #000000;\">Pacienti aicin\u0101ju\u0161i turpin\u0101t stiprin\u0101t klientu apkalpo\u0161anas un savstarp\u0113j\u0101s komunik\u0101cijas kvalit\u0101ti gan re\u0123istrat\u016br\u0101, gan \u0101rstniec\u012bbas proces\u0101. Pozit\u012bva un cie\u0146pilna sadarb\u012bba ir b\u016btiska kvalitat\u012bvas vesel\u012bbas apr\u016bpes sast\u0101vda\u013ca. RVC sistem\u0101tiski \u012bsteno darbinieku profesion\u0101l\u0101s pilnveides pas\u0101kumus, organiz\u0113 apm\u0101c\u012bbas un pilnveido iek\u0161\u0113jos kvalit\u0101tes uzraudz\u012bbas procesus, lai nodro\u0161in\u0101tu pacientiem profesion\u0101lu, saprotamu un atbalsto\u0161u komunik\u0101ciju visos pakalpojuma sa\u0146em\u0161anas posmos. <\/span><\/p>\n<ul>\n<li><span style=\"color: #000000;\">P\u0113rn \u012bstenotas vair\u0101kas kompeten\u010du cel\u0161anas apm\u0101c\u012bbas klientu un pacientu re\u0123istratoriem, k\u0101 ar\u012b \u0161ogad pl\u0101nots str\u0101d\u0101t pie klientu apkalpo\u0161anas jomas profesionalit\u0101tes stiprin\u0101\u0161anas.<\/span><\/li>\n<li><span style=\"color: #000000;\">2025. gad\u0101 RVC ieviesa<\/span> virtu\u0101lo asistentu <span style=\"color: #000000;\">\u2013 klientu pal\u012bgu m\u0101jaslap\u0101.<\/span><\/li>\n<li><span style=\"color: #000000;\">\u0160ogad izskat\u012bsim iesp\u0113jas aizvien pla\u0161\u0101k darb\u0101 ar pacientiem pielietot tehnolo\u0123ijas, kas balst\u012btas m\u0101ksl\u012bgaj\u0101 intelekt\u0101, pa\u0101trinot procesus un sekm\u0113jot RVC sasniedzam\u012bbu.<\/span><\/li>\n<\/ul>\n<p><span style=\"color: #000000;\"><strong>2. Par pla\u0161\u0101ku un pieejam\u0101ku pakalpojumu kl\u0101stu<\/strong><\/span><br \/>\n<span style=\"color: #000000;\">Sa\u0146emti ierosin\u0101jumi papla\u0161in\u0101t speci\u0101listu pieejam\u012bbu, palielin\u0101t valsts apmaks\u0101to pakalpojumu apjomu un att\u012bst\u012bt tie\u0161saistes pieraksta iesp\u0113jas. Iest\u0101de turpina darbu pie jaunu speci\u0101listu piesaistes un efekt\u012bvas valsts finans\u0113juma izmanto\u0161anas, lai p\u0113c iesp\u0113jas samazin\u0101tu gaid\u012b\u0161anas laiku un uzlabotu pakalpojumu pieejam\u012bbu da\u017e\u0101d\u0101m pacientu grup\u0101m. Esam lepni uzklaus\u012bt pacientu gandar\u012bjumu, ka tie\u0161i RVC sp\u0113j pied\u0101v\u0101t \u0101tr\u0101ko un pieejam\u0101ko pieraksta laiku valsts apmaks\u0101tiem vesel\u012bbas apr\u016bpes pakalpojumiem. Vienlaikus tiek att\u012bst\u012bti digit\u0101lie risin\u0101jumi, kas padara pieraksta procesu \u0113rt\u0101ku un p\u0101rskat\u0101m\u0101ku. <\/span><\/p>\n<ul>\n<li><span style=\"color: #000000;\">Lai uzlabotu \u0101rst\u0113\u0161anas efektivit\u0101ti ak\u016bto un hronisko s\u0101pju pacientiem, pl\u0101nots att\u012bst\u012bt \u201cvienas pieturas\u201d pakalpojumu kl\u0101sta papla\u0161in\u0101\u0161anu fili\u0101l\u0113 \u201cBolder\u0101ja\u201d, organiz\u0113jot vair\u0101ku pakalpojumu nodro\u0161in\u0101\u0161anu vienkopus \u201cs\u0101pju programmas\u201d ietvaros.<\/span><\/li>\n<li><span style=\"color: #000000;\">\u0160ogad pl\u0101nots papla\u0161in\u0101t zob\u0101rstniec\u012bbas pakalpojumu kl\u0101stu, att\u012bstot fili\u0101l\u0113 \u201cZiepniekkalns\u201d zobu protez\u0113\u0161anas pakalpojumus, taj\u0101 skait\u0101 ar\u012b uzs\u0101kt zobu implantolo\u0123ijas pakalpojumus.<\/span><\/li>\n<\/ul>\n<p><span style=\"color: #000000;\"><strong>3. Par fili\u0101\u013cu infrastrukt\u016bras un vides uzlabo\u0161anu<\/strong><\/span><\/p>\n<p><span style=\"color: #000000;\">Pacienti izteiku\u0161i priek\u0161likumus par telpu komforta, pieejam\u012bbas un orient\u0113\u0161an\u0101s iesp\u0113ju pilnveidi, k\u0101 ar\u012b \u0101rstniec\u012bbas apr\u012bkojuma moderniz\u0101ciju. RVC pak\u0101peniski \u012bsteno telpu atjauno\u0161anas un labiek\u0101rto\u0161anas darbus, uzlabo vides pieejam\u012bbu un papildina tehnisko nodro\u0161in\u0101jumu ar m\u016bsdien\u012bg\u0101m medic\u012bniskaj\u0101m iek\u0101rt\u0101m. M\u0113r\u0137is ir rad\u012bt dro\u0161u, \u0113rtu un pacientiem draudz\u012bgu vidi vis\u0101s fili\u0101l\u0113s. Lepojamies ar paveikto un uz\u0146emam apgriezienus aizvien jaunu projektu realiz\u0101cij\u0101. <\/span><\/p>\n<ul>\n<li><span style=\"color: #000000;\">P\u0113rn gada nogal\u0113 durvis v\u0113ra <a href=\"https:\/\/rigasveseliba.lv\/lv\/aktualitates\/filiale-kengarags-pec-remonta-atverta-atjaunota-udensdziedniecibas-nodal\/\">atjaunot\u0101 \u016bdensdziedniec\u012bbas noda\u013ca \u0136engaraga fili\u0101l\u0113<\/a>, kas p\u0113c v\u0113rien\u012bgiem remontdarbiem pacientiem pied\u0101v\u0101 augstas klases \u016bdensdziedniec\u012bbas un rehabilit\u0101cijas pakalpojumus k\u0101 lieliem, t\u0101 maziem. <\/span><\/li>\n<li><span style=\"color: #000000;\">\u0160obr\u012bd noris p\u0113d\u0113jie darbi, lai pavisam dr\u012bz ar\u012b I\u013c\u0123uciema fili\u0101les rehabilit\u0101cijas un rekre\u0101cijas noda\u013c\u0101 b\u016btu pieejams v\u0113l pla\u0161\u0101ks pakalpojumu kl\u0101sts, taj\u0101 skait\u0101 valsts apmaks\u0101ti \u016bdensdziedniec\u012bbas vesel\u012bbas apr\u016bpes pakalpojumi. Ier\u012bkota ar\u012b ventil\u0101cijas sist\u0113ma un \u017eal\u016bzijas. Par projekta gaitu las\u0101m<a href=\"https:\/\/rigasveseliba.lv\/lv\/projekti\/anm-projekts-sia-rigas-veselibas-centrs-veselibas-aprupes-infrastrukturas-stiprinasana-lai-nodrosinatu-visaptverosu-ilgtspejigu-integretu-veselibas-pakalpojumu-mazinatu-infekciju\/\"> \u0160EIT<\/a>.<\/span><\/li>\n<li><span style=\"color: #000000;\">\u0160ogad pl\u0101nots ar\u012b nosl\u0113gt labiek\u0101rto\u0161anas darbus fili\u0101l\u0113 &#8220;Tor\u0146akalns&#8221;, izveidojot ieejas pandusu telp\u0101s no Kokles ielas puses. <a href=\"https:\/\/rigasveseliba.lv\/lv\/aktualitates\/jauna-registratura-nakamais-attistibas-posms-filiale-tornakalns\/\">Re\u0123istrat\u016bra jau p\u0101rvietota uz jaun\u0101m telp\u0101m.<\/a><\/span><\/li>\n<\/ul>\n<p>&nbsp;<\/p>\n<p><span style=\"font-size: 18px;\">Aicin\u0101m ikvienu, kuram ir \u0161aubas par to, vai aptaujas rezult\u0101ti tiek \u0146emti v\u0113r\u0101, aizpild\u012bt anketu p\u0113c viz\u012btes <a href=\"https:\/\/docs.google.com\/forms\/d\/e\/1FAIpQLScmY0ksCCbTHa9lgv2iyKXnFah12bHdH2wowdU2zKeIrdxfGQ\/viewform\" target=\"_blank\" rel=\"noopener\">\u0160EIT<\/a>, jo katrs sniegtais koment\u0101rs tiek r\u016bp\u012bgi izskat\u012bts.<\/span><\/p>\n<p><span style=\"font-size: 18px;\">Jo vair\u0101k pacientu piedal\u012bsies, jo liel\u0101ka b\u016bs iesp\u0113ja ieg\u016bt inform\u0101ciju par to, kas ir svar\u012bgs pacientiem un kur nepiecie\u0161ami uzlabojumi.<\/span><\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter wp-image-49789 size-full\" src=\"https:\/\/rigasveseliba.lv\/wp-content\/uploads\/2025\/03\/RVC-pazinojums-par-aptaujas-anketam-A5.jpg\" alt=\"\" width=\"1749\" height=\"2481\" srcset=\"https:\/\/rigasveseliba.lv\/wp-content\/uploads\/2025\/03\/RVC-pazinojums-par-aptaujas-anketam-A5.jpg 1749w, https:\/\/rigasveseliba.lv\/wp-content\/uploads\/2025\/03\/RVC-pazinojums-par-aptaujas-anketam-A5-211x300.jpg 211w, https:\/\/rigasveseliba.lv\/wp-content\/uploads\/2025\/03\/RVC-pazinojums-par-aptaujas-anketam-A5-722x1024.jpg 722w\" sizes=\"auto, (max-width: 1749px) 100vw, 1749px\" \/><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Esam apkopoju\u0161i 2025. gad\u0101 sa\u0146emt\u0101s elektroniski vai rakstveid\u0101 aizpild\u012bt\u0101s pacientu anketas p\u0113c sa\u0146emtas \u0101rsta\/speci\u0101lista konsult\u0101cijas \u2013 kopskait\u0101 2428\u00a0 (kas ir par 118% vair\u0101k k\u0101 2024. gad\u0101 \u2013 1114). Un 208 pacienti dal\u012bj\u0101s ar savu pieredzi par kompleksu pakalpojumu medic\u012bnisk\u0101s rehabilit\u0101cijas dienas stacion\u0101r\u0101. R\u012bgas vesel\u012bbas centra (t\u0101l\u0101k \u2013 RVC) pacientu pieredzes aptaujas dati tiek analiz\u0113ti apkopot\u0101&#8230;<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":7853,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"_stc_notifier_status":"","_stc_notifier_sent_time":"","_stc_notifier_request":false,"_stc_notifier_prevent":false,"_stc_subscriber_keywords":"","_stc_subscriber_search_areas":"","inline_featured_image":false,"footnotes":""},"class_list":["post-49781","page","type-page","status-publish","hentry"],"acf":[],"_links":{"self":[{"href":"https:\/\/rigasveseliba.lv\/lv\/wp-json\/wp\/v2\/pages\/49781","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/rigasveseliba.lv\/lv\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/rigasveseliba.lv\/lv\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/rigasveseliba.lv\/lv\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/rigasveseliba.lv\/lv\/wp-json\/wp\/v2\/comments?post=49781"}],"version-history":[{"count":24,"href":"https:\/\/rigasveseliba.lv\/lv\/wp-json\/wp\/v2\/pages\/49781\/revisions"}],"predecessor-version":[{"id":54990,"href":"https:\/\/rigasveseliba.lv\/lv\/wp-json\/wp\/v2\/pages\/49781\/revisions\/54990"}],"up":[{"embeddable":true,"href":"https:\/\/rigasveseliba.lv\/lv\/wp-json\/wp\/v2\/pages\/7853"}],"wp:attachment":[{"href":"https:\/\/rigasveseliba.lv\/lv\/wp-json\/wp\/v2\/media?parent=49781"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}