{"id":49781,"date":"2025-03-12T19:44:21","date_gmt":"2025-03-12T17:44:21","guid":{"rendered":"https:\/\/rigasveseliba.lv\/?page_id=49781"},"modified":"2025-03-14T08:44:39","modified_gmt":"2025-03-14T06:44:39","slug":"pacientu-pieredzes-aptaujas-rezultati","status":"publish","type":"page","link":"https:\/\/rigasveseliba.lv\/lv\/sazinies-noverte\/pacientu-pieredzes-aptaujas-rezultati\/","title":{"rendered":"Pacientu pieredzes aptaujas rezult\u0101ti"},"content":{"rendered":"<p><img loading=\"lazy\" decoding=\"async\" class=\"alignnone wp-image-49816 size-full\" src=\"https:\/\/rigasveseliba.lv\/wp-content\/uploads\/2025\/03\/2024.jpg\" alt=\"\" width=\"3508\" height=\"2480\" srcset=\"https:\/\/rigasveseliba.lv\/wp-content\/uploads\/2025\/03\/2024.jpg 3508w, https:\/\/rigasveseliba.lv\/wp-content\/uploads\/2025\/03\/2024-300x212.jpg 300w, https:\/\/rigasveseliba.lv\/wp-content\/uploads\/2025\/03\/2024-1024x724.jpg 1024w\" sizes=\"auto, (max-width: 3508px) 100vw, 3508px\" \/><\/p>\n<p><span style=\"font-size: 18px;\">Esam apkopoju\u0161i 2024. gad\u0101 sa\u0146emt\u0101s elektroniski vai rakstveid\u0101 aizpild\u012bt\u0101s pacientu anketas p\u0113c sa\u0146emtas \u0101rsta\/speci\u0101lista konsult\u0101cijas &#8211; kopskait\u0101\u00a0 1114. <\/span><\/p>\n<p><span style=\"font-size: 18px;\">Un 337 pacienti dal\u012bj\u0101s ar savu pieredzi par kompleksu pakalpojumu medic\u012bnisk\u0101s rehabilit\u0101cijas dienas stacion\u0101r\u0101.<\/span><\/p>\n<p><span style=\"font-size: 18px;\">R\u012bgas vesel\u012bbas centra (t\u0101l\u0101k \u2013 RVC) pacientu pieredzes aptaujas dati tiek analiz\u0113ti apkopot\u0101 veid\u0101 un ir piln\u012bgi anon\u012bmi.<\/span><\/p>\n<p><span style=\"font-size: 18px;\">M\u0113s esam \u013coti pateic\u012bgi pacientiem, kuri radu\u0161i laiku un izteiku\u0161i savu viedokli!<\/span><\/p>\n<p>&nbsp;<\/p>\n<p><span style=\"font-size: 18px;\">Apkopojot visus sa\u0146emtos pacientu ierosin\u0101jumus RVC darb\u012bbas pilnveidei, esam identific\u0113ju\u0161i b\u016btisk\u0101kos priek\u0161likumu tematus:<\/span><\/p>\n<p><span style=\"font-size: 18px;\"><strong>1.Par \u0101rstniec\u012bbas un \u0101rstniec\u012bbas atbalsta person\u0101la klientu apkalpo\u0161anas un komunik\u0101cijas prasmju pilnveidi<\/strong><\/span><\/p>\n<p><span style=\"font-size: 18px;\">Pozit\u012bva pacientu pieredze ir veiksm\u012bgas atvese\u013co\u0161an\u0101s pamat\u0101. T\u0101p\u0113c RVC turpina darbu pie darbinieku kompeten\u010du pilnveides un inov\u0101ciju ievie\u0161anas, uzlabojot pacientu pieredzi visos posmos, s\u0101kot no pieraksta pakalpojumam l\u012bdz kvalitat\u012bvai vesel\u012bbas apr\u016bpes pakalpojumu snieg\u0161anai. P\u0113rn esam veiksm\u012bgi uzs\u0101ku\u0161i akt\u012bvu darbu pie klientu apkalpojo\u0161\u0101 person\u0101la komunik\u0101cijas un saskarsmes prasmju pilnveides, ko noteikti turpin\u0101sim ar\u012b \u0161ogad. RVC vesel\u012bbas apr\u016bpes kontroles noda\u013ca r\u016bp\u0113jas par \u0101rstniec\u012bbas person\u0101la darba kvalit\u0101tes uzraudz\u012bbu. RVC nemit\u012bgi iegulda darbinieku izgl\u012bto\u0161an\u0101 un kompeten\u010du cel\u0161an\u0101, r\u012bkojot izgl\u012btojo\u0161as apm\u0101c\u012bbas. Ik gadu ievie\u0161am jaunas digit\u0101l\u0101s tehnolo\u0123ijas, kas sazi\u0146u ar pacientiem padara efekt\u012bv\u0101ku un operat\u012bv\u0101ku. <\/span><\/p>\n<ul>\n<li><span style=\"font-size: 18px;\">Piem\u0113ram, 2024. gad\u0101 ievies\u0101m <a href=\"https:\/\/rigasveseliba.lv\/lv\/aktualitates\/jau-gadu-rigas-veselibas-centra-pacientiem-par-gaidamo-viziti-atgadina-robotzvans\/\">robotzvanu<\/a>, kas pacientiem atg\u0101dina par gaid\u0101mo viz\u012bti. <\/span><\/li>\n<li><span style=\"font-size: 18px;\">Lai apkalpo\u0161ana rit\u0113tu operat\u012bv\u0101k, tagad fili\u0101l\u0113 &#8220;Ziepniekkalns&#8221; un &#8220;\u0136engarags&#8221; klienti var izmantot pa\u0161apkalpo\u0161an\u0101s kiosku, lai veiktu apmaksu par pakalpojumiem.<\/span><\/li>\n<li><span style=\"font-size: 18px;\">Esam uzs\u0101ku\u0161i darbu pie interakt\u012bv\u0101s t\u0113rz\u0113tavas (\u201c\u010datbota\u201d) r\u012bka izstr\u0101des, kas tiks integr\u0113ts RVC m\u0101jaslap\u0101 un \u013caus pacientiem operat\u012bvi noskaidrot sev interes\u0113jo\u0161o inform\u0101ciju par RVC pakalpojumiem.<\/span><\/li>\n<\/ul>\n<p><span style=\"font-size: 18px;\"><strong>2.Par pla\u0161\u0101ku un pieejam\u0101ku pakalpojumu kl\u0101stu<\/strong><\/span><\/p>\n<p><span style=\"font-size: 18px;\">Pacienti ir m\u016bsu dzin\u0113jsp\u0113ks, kas mudina att\u012bst\u012bties un augt, g\u0101d\u0101jot par sabiedr\u012bbas vesel\u012bbas st\u0101vok\u013ca uzlabo\u0161anos. RVC turpina darbu pie efekt\u012bvas valsts pie\u0161\u0137irt\u0101 finans\u0113juma izstr\u0101des, nodro\u0161inot kvalitat\u012bvus un p\u0113c iesp\u0113jas pieejam\u0101kus un \u0101tr\u0101k sa\u0146emamus valsts apmaks\u0101tus vesel\u012bbas apr\u016bpes un rehabilit\u0101cijas pakalpojumus pieaugu\u0161ajiem un b\u0113rniem. Regul\u0101ri tiek str\u0101d\u0101ts pie jaunu speci\u0101listu piesaistes, samazinot gaid\u012b\u0161anas laiku valsts apmaks\u0101tu pakalpojumu sa\u0146em\u0161anai. Turkl\u0101t RVC pied\u0101v\u0101 pla\u0161u maksas pakalpojumu kl\u0101stu, kas pacientiem vair\u0101kum\u0101 gad\u012bjumu pieejami bez gaid\u012b\u0161anas rindas. Katra kalend\u0101r\u0101 m\u0113ne\u0161a s\u0101kum\u0101 m\u0101jaslap\u0101 un soci\u0101lajos t\u012bklos atrodama apkopota inform\u0101cija, pie kuriem \u0101rstiem un speci\u0101listiem var nok\u013c\u016bt uz viz\u012bti konkr\u0113taj\u0101 m\u0113nes\u012b gan uz valsts apmaks\u0101t\u0101m, gan maksas viz\u012bt\u0113m. <\/span><\/p>\n<p><span style=\"font-size: 18px;\">2024. gad\u0101 tika ieg\u0101d\u0101tas un uzs\u0101ktas lietot jaunas iek\u0101rtas, piem\u0113ram, fizik\u0101l\u0101 medic\u012bn\u0101 &#8211;\u00a0 <\/span><\/p>\n<ul>\n<li><span style=\"font-size: 18px;\"><a href=\"https:\/\/rigasveseliba.lv\/lv\/aktualitates\/filiale-kengarags-un-ziepniekkalns-piedavajam-funkcionalo-magnetisko-stimulaciju-fms\/\">funkcion\u0101l\u0101s magn\u0113tisk\u0101s stimul\u0101cijas (FMS) iek\u0101rta fili\u0101l\u0113 &#8220;\u0136engarags&#8221;<\/a>, <\/span><\/li>\n<li><span style=\"font-size: 18px;\">fizioterapij\u0101 &#8211; vibr\u0101cijas \/ sp\u0113ka platform fili\u0101l\u0113 &#8220;Ziepniekkalns&#8221;, <\/span><\/li>\n<li><span style=\"font-size: 18px;\">dermatolo\u0123ij\u0101 &#8211;\u00a0<a href=\"https:\/\/rigasveseliba.lv\/lv\/aktualitates\/co%e2%82%82-lazerterapija-efektivs-veids-labdabigu-adas-veidojumu-nonemsanai\/\">CO2 l\u0101zerterapijas iek\u0101rta fili\u0101l\u0113 &#8220;Bolder\u0101ja&#8221;<\/a> u.c. <\/span><\/li>\n<\/ul>\n<p><span style=\"font-size: 18px;\">Regul\u0101ri papildin\u0101m medic\u012bnisko iek\u0101rtu tehnisko b\u0101zi ar m\u016bsdien\u012bg\u0101m iek\u0101rt\u0101m, kas ne tikai \u013cauj prec\u012bz\u0101k veikt pacientu diagnostiku un \u0101rst\u0113\u0161anu, bet ar\u012b sniedz iesp\u0113ju speci\u0101listiem darb\u0101 pielietot efekt\u012bv\u0101kas \u0101rstniec\u012bbas un rehabilit\u0101cijas metodes \u0101tr\u0101kam un lab\u0101kam rezult\u0101tam.<\/span><\/p>\n<p><span style=\"font-size: 18px;\"><strong>3.Par fili\u0101\u013cu labiek\u0101rto\u0161anu\u00a0<\/strong><\/span><\/p>\n<p><span style=\"font-size: 18px;\">Esam lepni pazi\u0146ot, ka RVC turpina augt un k\u013c\u016bt pacientiem \u0113rt\u0101ks un piek\u013c\u016bstam\u0101ks. <\/span><\/p>\n<ul>\n<li><span style=\"font-size: 18px;\">M\u0113s akt\u012bvi \u012bstenojam liel\u0101kus un maz\u0101kus renov\u0101cijas un energoefektivit\u0101tes uzlabo\u0161anas projektus \u2013 p\u0113c 2024. gad\u0101 aizs\u0101kt\u0101s p\u0101rb\u016bves vasar\u0101 durvis v\u0113rs atjaunotais \u016bdensdziedniec\u012bbas un rehabilit\u0101cijas pakalpojumu bloks fili\u0101l\u0113 \u201c\u0136engarags\u201d. <\/span><\/li>\n<li><span style=\"font-size: 18px;\">2024. gad\u0101 fili\u0101l\u0113 \u201cTor\u0146akalns\u201d tika atv\u0113rts lifts, kas iev\u0113rojami papla\u0161ina pakalpojumu snieg\u0161anas apjomu. T\u0101d\u0113\u013c turpin\u0101m fili\u0101les &#8220;Tor\u0146akalns&#8221; p\u0101rb\u016bves projekta izstr\u0101di, lai pacientiem b\u016btu \u0113rt\u0101k piek\u013c\u016bt \u0101rstiem un speci\u0101listiem. <\/span><\/li>\n<li><span style=\"font-size: 18px;\">\u0160obr\u012bd \u012bstenojam v\u0113rien\u012bgus projektus telpu energoefektivit\u0101tes uzlabo\u0161anai, atjaun\u012bg\u0101s ener\u0123ijas ieguvei, vides pieejam\u012bbas uzlabo\u0161anai. 2024. gada janv\u0101r\u012b starp SIA \u201cR\u012bgas vesel\u012bbas centrs\u201d un Centr\u0101lo finan\u0161u un l\u012bgumu a\u0123ent\u016bru tika nosl\u0113gts l\u012bgums par Eiropas Savien\u012bbas Atvese\u013co\u0161anas fonda projekta ievie\u0161anu fili\u0101l\u0113 &#8220;I\u013c\u0123uciems&#8221;, kas paredz atsevi\u0161\u0137u telpu p\u0101rb\u016bvi \u016bdens proced\u016bru norisei, ventil\u0101cijas sist\u0113mu moderniz\u0101ciju un \u0101ra \u017eal\u016bziju izvieto\u0161anu \u0113kas saulainaj\u0101 pus\u0113. <\/span><\/li>\n<li><span style=\"font-size: 18px;\">P\u0113c pacientu anket\u0101s nor\u0101d\u012btaj\u0101m v\u0113lm\u0113m, 2024. gad\u0101 uzst\u0101d\u012bj\u0101m velosip\u0113du novietnes pie fili\u0101l\u0113m Ziepniekkaln\u0101, I\u013c\u0123uciem\u0101, \u0136engarag\u0101. T\u0101d\u0113j\u0101di m\u016bsu pacienti velosip\u0113dus tagad var novietot pie vis\u0101m se\u0161\u0101m fili\u0101l\u0113m. <\/span><\/li>\n<\/ul>\n<p>&nbsp;<\/p>\n<p><span style=\"font-size: 18px;\">Aicin\u0101m ikvienu, kuram ir \u0161aubas par to, vai aptaujas rezult\u0101ti tiek \u0146emti v\u0113r\u0101, aizpild\u012bt anketu p\u0113c viz\u012btes <a href=\"https:\/\/docs.google.com\/forms\/d\/e\/1FAIpQLScmY0ksCCbTHa9lgv2iyKXnFah12bHdH2wowdU2zKeIrdxfGQ\/viewform\" target=\"_blank\" rel=\"noopener\">\u0160EIT<\/a>, jo katrs sniegtais koment\u0101rs tiek r\u016bp\u012bgi izskat\u012bts.<\/span><\/p>\n<p><span style=\"font-size: 18px;\">Jo vair\u0101k pacientu piedal\u012bsies, jo liel\u0101ka b\u016bs iesp\u0113ja ieg\u016bt inform\u0101ciju par to, kas ir svar\u012bgs pacientiem un kur nepiecie\u0161ami uzlabojumi.<\/span><\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter wp-image-49789 size-full\" src=\"https:\/\/rigasveseliba.lv\/wp-content\/uploads\/2025\/03\/RVC-pazinojums-par-aptaujas-anketam-A5.jpg\" alt=\"\" width=\"1749\" height=\"2481\" srcset=\"https:\/\/rigasveseliba.lv\/wp-content\/uploads\/2025\/03\/RVC-pazinojums-par-aptaujas-anketam-A5.jpg 1749w, https:\/\/rigasveseliba.lv\/wp-content\/uploads\/2025\/03\/RVC-pazinojums-par-aptaujas-anketam-A5-211x300.jpg 211w, https:\/\/rigasveseliba.lv\/wp-content\/uploads\/2025\/03\/RVC-pazinojums-par-aptaujas-anketam-A5-722x1024.jpg 722w\" sizes=\"auto, (max-width: 1749px) 100vw, 1749px\" \/><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Esam apkopoju\u0161i 2024. gad\u0101 sa\u0146emt\u0101s elektroniski vai rakstveid\u0101 aizpild\u012bt\u0101s pacientu anketas p\u0113c sa\u0146emtas \u0101rsta\/speci\u0101lista konsult\u0101cijas &#8211; kopskait\u0101\u00a0 1114. Un 337 pacienti dal\u012bj\u0101s ar savu pieredzi par kompleksu pakalpojumu medic\u012bnisk\u0101s rehabilit\u0101cijas dienas stacion\u0101r\u0101. R\u012bgas vesel\u012bbas centra (t\u0101l\u0101k \u2013 RVC) pacientu pieredzes aptaujas dati tiek analiz\u0113ti apkopot\u0101 veid\u0101 un ir piln\u012bgi anon\u012bmi. M\u0113s esam \u013coti pateic\u012bgi pacientiem,&#8230;<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":7853,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"_stc_notifier_status":"","_stc_notifier_sent_time":"","_stc_notifier_request":false,"_stc_notifier_prevent":false,"_stc_subscriber_keywords":"","_stc_subscriber_search_areas":"","inline_featured_image":false,"footnotes":""},"class_list":["post-49781","page","type-page","status-publish","hentry"],"acf":[],"_links":{"self":[{"href":"https:\/\/rigasveseliba.lv\/lv\/wp-json\/wp\/v2\/pages\/49781","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/rigasveseliba.lv\/lv\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/rigasveseliba.lv\/lv\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/rigasveseliba.lv\/lv\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/rigasveseliba.lv\/lv\/wp-json\/wp\/v2\/comments?post=49781"}],"version-history":[{"count":21,"href":"https:\/\/rigasveseliba.lv\/lv\/wp-json\/wp\/v2\/pages\/49781\/revisions"}],"predecessor-version":[{"id":49818,"href":"https:\/\/rigasveseliba.lv\/lv\/wp-json\/wp\/v2\/pages\/49781\/revisions\/49818"}],"up":[{"embeddable":true,"href":"https:\/\/rigasveseliba.lv\/lv\/wp-json\/wp\/v2\/pages\/7853"}],"wp:attachment":[{"href":"https:\/\/rigasveseliba.lv\/lv\/wp-json\/wp\/v2\/media?parent=49781"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}