{"id":49421,"date":"2025-02-10T14:37:19","year":"2025","link":"https:\/\/rigasveseliba.lv\/lv\/aktualitates\/jau-gadu-rigas-veselibas-centra-pacientiem-par-gaidamo-viziti-atgadina-robotzvans\/","type":"aktualitates","slug":"jau-gadu-rigas-veselibas-centra-pacientiem-par-gaidamo-viziti-atgadina-robotzvans","featured_image":"https:\/\/rigasveseliba.lv\/wp-content\/uploads\/2025\/02\/Robotzvans2.jpg","title":"Jau gadu R\u012bgas vesel\u012bbas centra pacientiem par gaid\u0101mo viz\u012bti atg\u0101dina robotzvans","content":"<h3><strong>Ir aprit\u0113jis viens gads, kop\u0161 SIA \u201cR\u012bgas vesel\u012bbas centrs\u201d pacientiem par gaid\u0101mo viz\u012bti atg\u0101dina robotiz\u0113ta apzi\u0146o\u0161anas sist\u0113ma jeb robotzvans. Robotzvans ieviests ar m\u0113r\u0137i padar\u012bt sazi\u0146u ar pacientiem produkt\u012bv\u0101ku, \u0113rt\u0101ku un m\u016bsdien\u012bg\u0101ku, sniedzot iesp\u0113ju ar digit\u0101laj\u0101m tehnolo\u0123ij\u0101m aizst\u0101t rut\u012bnas cilv\u0113ka darbu un veicin\u0101t pacientu apmekl\u0113juma discipl\u012bnu, mazinot uz viz\u012bt\u0113m neieradu\u0161os pacientu skaitu.<\/strong><\/h3>\n<p><span style=\"font-size: 16px;\"><span style=\"font-size: 18px; color: #0000ff;\"><strong>Robotzvans tiek veikts no t\u0101lru\u0146a numura 67198801<\/strong><\/span>, <\/span><\/p>\n<p><span style=\"font-size: 16px; color: #000000;\">atg\u0101dinot pacientiem par gaid\u0101mo pierakstu pie \u0101rsta vai uz izmekl\u0113jumu, k\u0101 ar\u012b aicinot pacientus apstiprin\u0101t savu iera\u0161anos vai atteikt pierakstu. <\/span><\/p>\n<p><span style=\"font-size: 16px; color: #000000;\">Aicin\u0101m ikvienu \u201cR\u012bgas vesel\u012bbas centra\u201d pacientu saglab\u0101t \u0161o t\u0101lru\u0146a numuru sav\u0101 telefon\u0101 turpm\u0101kai pieteikto viz\u012b\u0161u apstiprin\u0101\u0161anai un b\u016bt korektiem savu atbil\u017eu snieg\u0161an\u0101.<\/span><\/p>\n<p>&nbsp;<\/p>\n<p><span style=\"font-size: 16px; color: #000000;\">Pirm\u0101 robotzvana tehnolo\u0123ijas darb\u012bbas gada laik\u0101 ar robotiz\u0113to apzi\u0146o\u0161anu sasniegti vair\u0101k nek\u0101 173 t\u016bksto\u0161i pacientu. Tos pacientus, kurus robotzvana laik\u0101 nav izdevies sasniegt vai kuri nav sniegu\u0161i atbildi, papildus par gaid\u0101mo viz\u012bti inform\u0113, nos\u016btot inform\u0101ciju par pl\u0101noto viz\u012bti \u012bszi\u0146as form\u0101. T\u0101d\u0113j\u0101di tiek nodro\u0161in\u0101ts komplekss apzi\u0146o\u0161anas meh\u0101nisms, mazinot uz viz\u012bt\u0113m neieradu\u0161os pacientu \u012bpatsvaru.<\/span><\/p>\n<blockquote><p><span style=\"font-size: 16px; color: #000000;\">&#8220;Katru darba dienu \u201cR\u012bgas vesel\u012bbas centru\u201d apmekl\u0113 1200-1800 pacientu, t\u0101d\u0113\u013c klientu apkalpo\u0161anas jom\u0101 tiek b\u016btiski str\u0101d\u0101ts pie klientu apkalpo\u0161anas kvalit\u0101tes un profesionalit\u0101tes pilnveides. Mazinot cilv\u0113kresursu iesaisti rut\u012bnas darbu veik\u0161an\u0101 un ievie\u0161ot jaun\u0101k\u0101s digit\u0101l\u0101s tehnolo\u0123ijas \u2013 robotzvanu, pa\u0161apkalpo\u0161an\u0101s kioskus, pacientu pl\u016bsmas vad\u012bbas sist\u0113mas re\u0123istrat\u016br\u0101s un proced\u016bru kabinetos \u2013 tiek veicin\u0101ta pacientu apkalpo\u0161an\u0101 iesaist\u012bto darbinieku labb\u016bt\u012bba, \u013caujot cilv\u0113ka resursus p\u0101rvirz\u012bt intelektu\u0101lu darb\u012bbu veik\u0161anai, sekm\u0113jot att\u012bst\u012bbu un darbu optimiz\u0101ciju,&#8221;<\/span><\/p><\/blockquote>\n<p><span style=\"font-size: 16px; color: #000000;\">nor\u0101da \u201cR\u012bgas vesel\u012bbas centra\u201d klientu apkalpo\u0161anas vad\u012bt\u0101ja Laima Kubli\u0146a un aicina uz cie\u0146pilnu attieksmi pret medic\u012bnas iest\u0101\u017eu darbu:<\/span><\/p>\n<blockquote><p><span style=\"font-size: 16px; color: #000000;\">&#8220;2024. gad\u0101 8% no pacientiem, kas pierakst\u012bj\u0101s valsts apmaks\u0101tu un maksas vesel\u012bbas apr\u016bpes pakalpojumu sa\u0146em\u0161anai \u201cR\u012bgas vesel\u012bbas centr\u0101\u201d, uz viz\u012bti neierad\u0101s un savu pierakstu laic\u012bgi neatteica. T\u0101s ir vair\u0101k k\u0101 30 t\u016bksto\u0161i viz\u012btes gad\u0101, kas nav notiku\u0161as pacientu bezatbild\u012bgas r\u012bc\u012bbas d\u0113\u013c. T\u0101d\u0113j\u0101di pagarin\u0101s rindas pie speci\u0101listiem, mazin\u0101s vesel\u012bbas apr\u016bpes pakalpojumu pieejam\u012bba un l\u012bdz ar to pasliktin\u0101s kop\u0113jais sabiedr\u012bbas vesel\u012bbas st\u0101voklis. Lai nodro\u0161in\u0101tu kvalitat\u012bvu pacientu apr\u016bpi, piesaistot lab\u0101kos speci\u0101listus un pied\u0101v\u0101tu \u0113rtus viz\u012b\u0161u laikus, ir b\u016btiski cie\u0161i sadarboties ar pacientiem. Pacientu pien\u0101kums ir pl\u0101not viz\u012btes pie speci\u0101listiem un uz izmekl\u0113jumiem atbild\u012bgi, atceroties, ka katra apmekl\u0113t\u0101 viz\u012bte ir ne tikai m\u016bsu ieguld\u012bjums pa\u0161u vesel\u012bb\u0101, bet ar\u012b cie\u0146pilna\u00a0 attieksme pret \u0101rstu, kas \u0161o laiku ir rezerv\u0113jis tie\u0161i Jums. Gad\u012bjum\u0101, ja attaisnojo\u0161u iemeslu d\u0113\u013c viz\u012bti n\u0101kas atcelt, pacienta pien\u0101kums ir laic\u012bgi inform\u0113t medic\u012bnas iest\u0101di ar l\u016bgumu atcelt viz\u012bti. Jo laic\u012bg\u0101k viz\u012bte tiks atcelta, jo liel\u0101ka iesp\u0113ja atbr\u012bvoju\u0161os vietu pied\u0101v\u0101t citam pacientam.&#8221;<\/span><\/p><\/blockquote>\n<p>&nbsp;<\/p>\n<p>&nbsp;<\/p>\n","tags":[],"cust_order":"0120250210","acf_order":"1"}